
Bentley’s Pet Stuff Instore Benefits
1) Dedication to community 
a. Instore Exclusive Promotion and Events
b. Seasonal Company Wide Events
i. Ice Cream socials/ customer appreciation sales…etc.
c. Store specific in store events
i. Holiday Events (photos with Santa, Easter, Halloween costume contests…etc.)
d. Brand and Product Demos
i. With free stuff including samples and brand information
e. Store specific social media accounts allow stores to keep community in the loop on store specific events, news etc.
f. 10% Off Military discount on every purchase
g. Round Up to Rescue and donation events to support local rescues
h. Partnerships with local animal rescues
i. In store adoption events
ii. Available donation drop-offs
2) Dedication to pet wellness
a. Our Food Promise
b. Mixology
c. Info emails/ blog posts/ social media posts
d. Free Pet Nutrition Consultation
i. All employees receive training in pet nutrition-training is always focused on what is best for the animals and not brand loyal/specific training.
ii. Free Samples available from the store
e. Food Guarantee
i. Our Food Promise
1. No Food or treats from China
2. No Corn, Wheat, Soy in our food
3. Free of By Products
ii. Return within 30 days (opened/unopened) for full refund
1. Must have receipt & original form of payment
3) Same Day Local Curbside Pickup
a. Order online at Shop.petstuff.com or coordinate through Store Lead
b. Eligible for promotions and loyalty points
c. Eligible for Astro loyalty perks
a. Same Day Local delivery
b. Not eligible for in-store pricing/promos and loyalty programs
5) Relationship between the customer and the Bentley's team member.
a. Pet Consultant becomes an extension of your furry family
b. Experts in Pet Nutrition Who Can Help Improve the Health and Longevity of Your Furry Family Members
c. There's an ongoing personal touch, not just the first visit, there where we know the customer and pet by name, we offer solutions through nutrition, treats/rewards, mind-stimulating toys, etc. A whole experience that repeats every visit to help the pet live a long happy life with their owner.
6) Bentley’s Loyalty Program:
a. Program Overview
i. 1 Point for every dollar spent
1. Points earned for retail and services
ii. 500 points for $10 off loyalty redemption.
iii. Points expire after 1 year
1. From the date points were earned
iv. No point accruals during biggest sales events
b. Point accrual
i. Based on Lightspeed (POS) tickets
ii. Must have Bentley’s Pet Stuff Lightspeed account to earn points
c. Opportunities for “extra point” days/offers
i. Buy X, Get X Free
ii. Current Brands (Eligible items, quantities etc... By brand)
- Fromm
- Stella & Chewy’s
- The Honest Kitchen
- Farmina
- Cannalove
- Heirloom Pet Products
- Answers Pet Food
- Instinct by Nature’s Variety
- Earth Rated
- Primal Pet
- Boxiecat
- Green Juju Kitchen
- Colorado Help Honey
- Rogue Pet Science
- A Pup Above
- Inception
- Boss Dog
- Ark Naturals
- OKocat by Healthy Pet
- Bixbi
- Receptra
- Essence
- Nulo
- Merrick
- Plato
- Blue Buffalo
- Tiki Dog/Tiki Cat
- My Perfect Pet
- Integrity
- Eco Shell
- Naturvet
- Grizzly Pet
- Pro Pac
- Candiae
- TOTW
- Earthborn
- Sojos
- American Natural Premium
- Solid Gold
- Holistic Select
- Momentum
- Raw Bistro
- Northwest Naturals
- Lotus
- Big Creek Foods
- WholeLife Pet
- Grandma Lucy’s
- OC Raw Dog
- Steve’s Real Food
- Nature’s Logic
- Redbarn
- Tucker’s
- Koha
- Open Farm
- Fussie Cat
- World’s Best
- Orijen
- Acana
- Zignature
- Nutrisource
- Pro Pac
i. Typically change monthly
ii. Offers by participating brands
c. Pet Adoption Rewards i. Sharing the Love
1. Families who have adopted a pet are eligible for a free gift basket
2. New Pet Owners may be entitled to one item per category
a. Categories
i. Food
ii. Treats
iii. Supplements
8) Can/Case Discount
a. Buy 12+ cans and get 5% off
i. Mix and Match ok
ii. Must be the same species
9) Nail Trim Days
10) Grooming/Self Wash 
a. Available at select locations
b. Grooming Add on services available by location
c. Grooming specific limited offers
